Terms And Conditions
Returns at She’s got 2 have it are easy!
When you need to return an item you are going to need to fill out to the return form and send it back with your package. Use the form to explain why you are returning the item(s) and the action you would like taken with the return. Shesgot2haveit.co.uk does not cover or refund shipping charges to return an item.
Make sure you mark your order number on the outside of the package being shipped back to us. This can be done by using the return label that is included on the top of our new invoice. Please do not refuse packages as we will charge a 25% restocking fee.
How long do I have to return an item?
You have 7 days from the day you receive the shipment to have the item back to us for it to be eligible for a refund or store credit. So please check your order when it arrives to make sure everything is correct and fits just how you want it. Please do not send back items after this time frame as the return will not be processed and the cost of shipping the return back to you will be your responsibility.
What can you return?
We only accepts items back that are unworn and unused. We will also not take back items that smell of smoke, perfume, or body odour. Please be sure to try on your merchandise in a smoke-free environment.
Please be aware that there are items we ship out that are not eligible for return. These items are noted on the site. If you return an item that is not eligible you will not receive a credit, and you will have to pay for the return shipping if you would like the item back after returning it to us. So please read the site and your invoice before returning items back to us.
Hosiery, lingerie, swim wear, eyelashes, wigs, and certain costumes are considered intimate apparel and cannot be returned due to health regulations.
All items must be returned to us in the condition it was received, with all packaging and tags.
What will be done with my return?
Once the item(s) are delivered to our warehouse we will put them into processing to check the condition of the items and eligibility of the service. Shipping charges on original order will not be credited back. When the return is verified as valid we will credit the original payment method. The credit process may take up to 21 days.
SHIPPING RATES FOR CLOTHIING